Whether you’re an employee checking your leave balance or an HR manager running payroll, getting into Employment Hero is the first step — and the right portal matters. The platform maintains separate sign-in routes for HR, payroll, and employee self-service, each hosted on its own subdomain. Below is a complete, sourced guide covering every login path, NSW and AU regional access, and what to do when something goes wrong.

Official Login URL: https://secure.employmenthero.com/users/sign_in ·
Employee Access: secure.employmenthero.com ·
Payroll Portals: employmentheromy.yourpayroll.io, employmenthero.yourpayroll.co.uk ·
Regional Support: AU, UK, NSW ·
Sign-In Types: Employee, Business HR, Payroll

Quick snapshot

1Confirmed facts
2What’s unclear
  • Swag Employment Hero login integration details are not publicly documented
  • NSW-specific login differences compared to other AU states remain undocumented
3Timeline signal
4What’s next
  • Businesses running payroll should verify STP Phase 2 compliance through their configured portals

The table below consolidates the key portal URLs referenced throughout this guide for quick reference.

Key portal URLs for Employment Hero access
Portal type URL
Primary Login https://secure.employmenthero.com/users/sign_in
Homepage https://employmenthero.com/
UK Variant https://employmenthero.com/uk/
Payroll MY https://employmentheromy.yourpayroll.io/
Payroll UK https://employmenthero.yourpayroll.co.uk/

How do I log in to Employment Hero?

Main sign-in page

  • Navigate to Employment Hero Sign-In
  • Click the Login button in the top navigation bar
  • Select HR Login or Payroll Login depending on your role
  • Enter the email address linked to your account
  • Enter your password and click Sign In
The upshot

Employment Hero splits HR and Payroll into distinct platforms with separate login flows, so confirming which product you use before you start saves a failed attempt.

Account details entry

The platform requires the specific email address associated with your account — generic company emails won’t work unless they’ve been registered as the account identifier (Employment Hero Help Centre login guide). If you’re unsure which email is registered, contact your HR administrator before attempting login.

Portal navigation

After successful authentication, HR users land in the HR dashboard while Payroll Classic users access pay run management and reporting tools. Each dashboard is role-specific and cannot be switched mid-session without re-authenticating.

The implication: if you’re a payroll manager trying to access HR features, you’ll need a separate account tied to that platform — one login doesn’t grant cross-product access.

Employment Hero employee login

Employee portal access

Why this matters

Employees managing leave requests, payslips, or personal details through self-service need their own portal access — this differs from the HR admin dashboard used by managers.

Sign in steps

The employee login process mirrors the general sign-in procedure but routes users to the self-service portal where they can view payslips, update personal details, and request leave. Employment Hero platform homepage describes this as an all-in-one platform for small-to-medium Australian businesses, meaning both employers and employees share the same ecosystem.

Common employee links

Employee access is available through the UK variant at Employment Hero UK portal for businesses operating in that jurisdiction. The platform supports regional variations while maintaining consistent login credentials across regions.

My Employment Hero login NSW

NSW-specific access

NSW employers using Employment Hero must account for state-specific payroll tax obligations. The platform handles NSW payroll tax calculations but requires employers to verify their registration status with the NSW Office of State Revenue.

Regional login steps

  • Confirm your NSW employer status and payroll tax registration threshold
  • Access Employment Hero via the standard login portal at Secure Sign-In
  • Configure payroll settings to reflect NSW-specific rates where applicable
  • Run payroll through the configured portal to ensure compliant withholding

AU portal details

Australian national employers follow the National Employment Standards (NES), which include 12 minimum entitlements that apply to all employees covered by the national workplace relations system (Employment Hero Payroll Guide). NSW employers using Employment Hero benefit from automated calculations aligned to these federal standards.

The pattern: NSW-specific payroll tax thresholds work alongside national NES entitlements, giving employers a dual-layer compliance framework within the platform.

KeyPay Employment Hero login

Payroll integration login

Employment Hero Payroll was formerly known as KeyPay and continues to operate through payroll-specific subdomains. Current login portals include employmentheromy.yourpayroll.io for Australia and employmenthero.yourpayroll.co.uk for UK operations.

The catch

Businesses migrating from KeyPay to Employment Hero Payroll may face a transition period where login credentials differ between the legacy platform and the new system.

YourPayroll portals

The YourPayroll subdomain structure maintains separate access for Australian and UK payroll operations. Each portal requires its own set of credentials tied to the specific regional deployment.

KeyPay access

For businesses still transitioning, the Employment Hero Payroll Guides section provides configuration steps covering Rule Set Management and account settings in Payroll Classic.

The implication: legacy KeyPay users should expect a separate credential set when moving to the Employment Hero ecosystem, and should coordinate with their HR administrator during the transition.

Employment Hero login AU sign up

Sign up process

  • Visit Employment Hero Homepage
  • Locate the sign-up or registration option for your business type
  • Select either Business HR or Employee access depending on your role
  • Complete registration with business details and create admin credentials

AU registration

Australian businesses registering for Employment Hero must provide Australian Business Number (ABN) verification and set up their initial payroll configuration. The Managed Payroll Implementation Hub outlines discovery, configuration, and STP-enabling workshops available to new subscribers.

Post-signup login

After completing registration, AU businesses receive credentials for both the HR platform and Payroll Classic (if subscribed). The sign-up process automatically provisions access to the Payroll Guide covering Australian NES entitlements, Modern Awards, and Single Touch Payroll requirements.

Bottom line: Employment Hero maintains separate login pathways for employee self-service, HR administration, and payroll management. AU employers running payroll must verify STP Phase 2 compliance and NSW payroll tax registration thresholds. New sign-ups receive credentials for all subscribed modules.

Login troubleshooting and support

Common issues

The most frequent login problems stem from expired passwords, incorrect email addresses, or attempting HR access when logged into Payroll Classic. The platform requires re-authentication when switching between product areas.

Getting help

The Guides section of the Help Centre covers complex topics including pay rate template updates, Fair Work award compliance, and account configuration. Businesses struggling with initial setup can access the Agrimaster step-by-step setup guide for detailed award and employee configuration steps.

Between Modern Awards, STP and other payroll requirements, it can be confusing to know if you’re paying your employees correctly.

— Employment Hero Payroll Guide

The NES are 12 minimum entitlements that apply to all employees covered by the national workplace relations system.

— Employment Hero Payroll Guide

The trade-off

Employment Hero’s split-platform architecture provides dedicated functionality for HR and payroll but requires users to maintain separate credentials and authentication paths for each module.

Related reading: How do I log in to and sign out of Employment Hero · Employment Hero Payroll Guide

For UK-based teams managing payroll through Employment Hero, the dedicated UK Payroll Login Guide details specific features alongside login steps tailored to HMRC compliance.

Frequently asked questions

How do I reset my Employment Hero login password?

Click the “Forgot password” link on the login page and enter your registered email address. Follow the reset instructions sent to your inbox. If you don’t receive the email, check your spam folder or contact your HR administrator to verify your registered account email.

What devices support Employment Hero login?

Employment Hero supports login from any modern web browser on desktop, tablet, and mobile devices. The platform is accessible via Chrome, Firefox, Safari, and Edge. Mobile browsers must have JavaScript enabled and cookies allowed for proper session management.

Is Employment Hero login available 24/7?

The platform is designed for continuous availability, though scheduled maintenance windows may occasionally restrict access. Businesses should check the Payroll section of the Help Centre for maintenance announcements or contact support for real-time status updates.

How to contact support for Employment Hero login issues?

Submit a support ticket through the Employment Hero Help Centre or email the support team directly. Businesses with managed payroll subscriptions can access dedicated implementation support through the Managed Payroll Implementation Hub.

Does Employment Hero login require two-factor authentication?

Two-factor authentication availability depends on your organization’s security configuration. Admins can enable 2FA for their workforce through account security settings. Employees should check with their HR administrator whether 2FA is enforced for their organization.

What information is needed for Employment Hero employee sign in?

Employees need their registered work email address (linked to their Employment Hero account) and their personal password. The email must match what the HR administrator used when provisioning the employee account. First-time users who haven’t set a password should use the activation link provided during onboarding.

Can I use Employment Hero login on mobile?

Yes, the platform supports mobile browser access through responsive design. The employee self-service portal and HR dashboard both render on mobile browsers. For a native mobile experience, check whether Employment Hero offers a dedicated mobile app for your device platform.